Privacy Policy

I. General Provisions

 

1. This Privacy Policy sets out how the personal data of Users is collected, processed, and stored in connection with the provision of electronic services through the website ApplianceRepairPottersBar.co.uk (hereinafter: the Service).
2. The Service collects only the personal data necessary for the provision and development of the services offered on it.
3. Personal data collected through the Service is processed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, which regulate the protection of individuals with regard to the processing of personal data and the free movement of such data.

 

II. Data Controller

 

The data controller of personal data collected through the Service is AGD Mateusz Góraj, address: Harcerska 25, 84-120 Władysławowo, Poland, NIP: 587-162-17-65, REGON: 221064084, e-mail address: kontakt@agdserwis.eu (hereinafter: the Controller).

 

III. Purpose of Personal Data Collection

 

1. Personal data is used for the following purposes:
   • registration of accounts and verification of the User’s identity,
   • enabling login to the Service,
   • performance of contracts related to services and e-services,
   • communication with the User (live chat, contact form, etc.),
   • sending newsletters (upon the User’s consent),
   • maintaining a comments system,
   • providing social services,
   • promotion of the Controller’s offers,
   • marketing, remarketing, and affiliate activities,
   • personalising the Service for Users,
   • analytical and statistical activities,
   • debt collection,
   • establishing, pursuing, or defending legal claims.
2. Providing personal data is voluntary, but it is necessary to conclude a contract or to use other functionalities of the Service.

 

IV. Types of Personal Data Processed

 

The Controller may process the following personal data of the User: first and last name, date of birth, residential address, e-mail address, phone number, tax identification number.

 

V. Retention Period of Personal Data

 

User personal data will be processed for the following periods:

• if the legal basis for processing is the performance of a contract – until the limitation period for claims after its performance expires,
• if the legal basis for processing is consent – until the consent is withdrawn; after withdrawal, until the limitation period for claims expires.

 

In both cases, the standard limitation period is 6 years, and for claims relating to periodic services or business activities – 3 years (unless otherwise specified by a special provision).

 

VI. Sharing of Personal Data

 

1. User personal data may be shared with: entities affiliated with the Controller, subcontractors of the Controller, entities cooperating with the Controller, e.g., companies providing e-payment services, courier/postal services, law firms.
2. User personal data will not be transferred outside the European Economic Area (EEA).

 

VII. Users’ Rights

 

1. Users of the Service have the right to: access their personal data, rectify inaccurate data, delete their data, restrict processing, data portability, object to processing, withdraw consent at any time (this does not affect the lawfulness of processing based on consent before its withdrawal).
2. Requests to exercise any of these rights should be sent to: kontakt@agdserwis.eu
3. The Controller will comply with or refuse the request without undue delay, and at the latest within one month of receipt.
4. Users also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if they believe that the processing of their personal data infringes their rights under UK GDPR.

 

VIII. Cookies

 

1. The Service collects information using cookies – including session, persistent, and third-party cookies.
2. Cookies are used to ensure the proper functioning of the Service and for statistical purposes.
3. Users can control the scope of cookies stored on their device via their browser settings.

 

IX. Automated Decision-Making and Profiling

 

1. Users’ data will not be processed in an automated manner that could result in legal or similarly significant decisions about them.
2. Users’ data may be used for profiling to personalise content and offers, only with their consent.

 

X. Final Provisions

 

1. The Controller reserves the right to make changes to this Privacy Policy. Such changes will not limit Users’ rights.
2. Information about any updates will be made available via a notification on the Service.
3. In matters not regulated by this Privacy Policy, the provisions of UK GDPR and the Data Protection Act 2018 shall apply.